Refund policy
π Return & Refund Policy
At Baggify.pk, customer satisfaction is our priority. β€οΈ We want you to have a smooth and reliable shopping experience.
| π Policy | π Details |
|---|---|
| β° Return Period | Returns can be requested within 7 days of receiving your order. |
| π¦ Product Condition | The product must be unused and in its original condition and packaging. |
| β Damaged Product | If your product arrives damaged or defective, contact us immediately. |
| π Wrong Product | If you receive the wrong product, size, or quantity, we will assist with a replacement. |
| π° Refund | Approved refunds will be processed after the returned product is received and inspected. |
| π Return Shipping | If the mistake is from our side, we will cover the applicable return shipping cost. |
| ποΈ Change of Mind | Returns due to a change of mind may be accepted, with return shipping charges applicable. |
β Eligible for Return
You can request a return if:
-
π¦ You received a damaged or defective product.
-
π You received the wrong product, size, or quantity.
-
π·οΈ The product is unused and in its original packaging.
-
β° The return request is made within 7 days of delivery.
β Items Not Eligible for Return
Returns may not be accepted if:
-
π« The product has been used, washed, altered, or damaged by the customer.
-
π¦ The original packaging is missing or significantly damaged.
-
β³ The return request is made after the 7-day return period.
-
β οΈ The damage is caused by improper use or handling.
πΈ How to Request a Return
Please contact our customer support and provide:
-
π§Ύ Order Number
-
π· Clear photos/videos of the product
-
π Reason for the return
-
π¦ Photos of the packaging, if applicable
Our team will review your request and guide you through the return process.
π Exchange & Replacement
If you receive a damaged, defective, or incorrect product, we may offer:
-
π Product replacement
-
π¦ Product exchange
-
π° Refund, where applicable
Replacement or exchange is subject to product availability.
π³ Refund Process
Once the returned product is received and inspected:
-
β If the return is approved, your refund will be processed.
-
β³ Processing time may vary depending on the payment method.
-
π° Refunds will be issued through an available payment method agreed upon with the customer.
β€οΈ Our Promise
We value every customer and aim to resolve return or refund issues fairly and quickly.
Thank you for shopping with Baggify.pk! ποΈβ€οΈ