Return & Refund Policy

At Baggify, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

• The product is damaged, defective, or incorrect.

• The product is unused, in its original condition, and in its original packaging.

Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for a refund or exchange.

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or improper handling.

• Items without original packaging or missing accessories.

• Products returned after the 7-day return period.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days.

• Refunds will be issued using the original payment method or via bank transfer, depending on the payment option used.

Exchange Policy

If you receive a defective or incorrect product, we will replace it at no additional cost, subject to product availability.

Return Shipping

• If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping costs.

• If the return is due to a change of mind, the customer is responsible for the return shipping charges.

How to Request a Return

To initiate a return or exchange, please contact our customer support with:

• Your order number

• A brief description of the issue

• Clear photos of the product (if damaged or defective)

Our team will guide you through the return process.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team. We are committed to resolving your concerns promptly.